Shipping Policy

Last Updated: July 22, 2026

At Mimark, we are committed to providing a smooth and reliable shopping experience. Please read our shipping policy carefully before placing your order.

Order Processing

• Orders are processed within 1–3 business days after payment has been successfully received.

• During peak seasons, holidays, or promotional events, processing may take up to 7 business days.

• Orders are processed Monday through Friday, excluding public holidays.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information (when available).

Shipping Times

Delivery times vary depending on your destination and the shipping method selected at checkout. While we strive to deliver orders as quickly as possible, shipping times are estimates and may be affected by factors beyond our control, including customs processing, weather conditions, and carrier delays.

Shipping Costs

Shipping charges are calculated automatically at checkout based on your location, package weight, and selected shipping method.

Any free shipping promotions will be clearly displayed on our website when applicable.

Order Tracking

When your order is shipped, you will receive a tracking number via email (if tracking is available for your shipment). Please allow up to 48 hours for tracking information to update.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information. If an incorrect or incomplete address is provided, delivery delays or additional shipping charges may occur. Mimark is not responsible for packages delivered to an incorrectly entered address.

Lost, Stolen, or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible. We will work with the shipping carrier to investigate the issue and assist you in finding a suitable resolution.

Please note that Mimark is not responsible for packages marked as delivered by the shipping carrier but reported as lost or stolen after delivery.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated at checkout.

Order Changes & Cancellations

If you need to modify or cancel your order, please contact us immediately after placing it. Once an order has entered processing or has been shipped, we may not be able to make changes or cancellations.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team. We are here to help and will respond as quickly as possible.